In short
Sun International is recruiting for Receptionist in Cape Town, Western Cape. The official advert describes work that includes Identify issues with regards to the floor appearance/ functioning of equipment and systems and Check overall cleanliness of the front of house areas. Its stated entry requirements include 2 years experience in a customer service environment, preferably in a hotel environment and 1 year reception experience in a hospitality environment. Review the verified details below, then continue to the employer’s recruitment page to apply.
What you will actually do
- Identify issues with regards to the floor appearance/ functioning of equipment and systems.
- Check overall cleanliness of the front of house areas.
- Check and restock information brochures.
- Review the arrival and VIP lists daily and understand and communicate special requirements to the various role players.
- Assist in preparing and distributing welcome / VIP amenities.
- Be familiar with the hotel and complex facilities, promotions and activities.
- Acknowledge and greet all guests with a friendly smile and treat guests with respect at all times.
- Interact with guests and complete procedures on guest's check-in and check-out of the hotel; including cutting of keys; preparing bills and taking payments, etc.
- Take and pass on messages to guests.
- Deal with special requests from guests (like booking theatre tickets or storing valuable items).
Requirements
- 2 years experience in a customer service environment, preferably in a hotel environment.
- 1 year reception experience in a hospitality environment.
- Ability to work shifts that meet operational requirements.
- Physically able to move around, and stand for extended periods of time.
- Have an open attitude perform similar functions to those contained in this document, in alternative outlets due to operational requirements.
- Must be proficient in reading, speaking and writing in English as it is the company's official language.
- Knowledge of an additional language (relevant to market) is an advantage.
- Basic Computer Literacy.
- Hotel Product Knowledge (facilities and activities).
- Front desk procedures.
- Forex and cashiering knowledge.
- Proficient computer skills (MS Office, Opera).
What the first requirement means
Use dated examples from a hotel or comparable customer-service setting to show how you handled guests, transactions and front-desk systems. The source also names English proficiency, basic computer literacy and familiarity with hotel procedures.
Skills Sun International will look for
For Receptionist in Cape Town, Western Cape, these signals come from this employer record rather than an inference from the job title.
- 2 years experience in a customer service environment, preferably in a hotel environment.
- Ability to work shifts that meet operational requirements.
- Basic Computer Literacy.
- Hotel Product Knowledge (facilities and activities).
How to apply
- Compare your CV with the verified requirements for Receptionist and use the exact qualification, licence and experience details you can prove.
- Open the official Sun International vacancy page and confirm the title, Cape Town location and current closing status.
- Complete Sun International's application form for Receptionist and upload only the documents requested for this vacancy.
- Save the submission confirmation together with employer reference SI-1047.
Who this is for and what to evidence
Sun International’s Receptionist vacancy in Cape Town, Western Cape is for applicants who can evidence 2 years experience in a customer service environment, preferably in a hotel environment and can give a truthful work example connected to identify issues with regards to the floor appearance/ functioning of equipment and systems.
- Requirement evidence: 2 years experience in a customer service environment, preferably in a hotel environment.
- Duty example: Identify issues with regards to the floor appearance/ functioning of equipment and systems.
Make your CV specific
Prepare one example covering a guest arrival or departure, one involving a payment or bill, and one showing how you escalated a facilities or cleanliness issue. Keep the property, system and outcome specific.
A useful CV bullet could show the number or type of guests assisted, the front-desk procedure followed and how an accurate handover was recorded. Do not claim Opera, forex or cashiering knowledge unless you used it.
Current market context
For this Receptionist role at Sun International in Cape Town, Western Cape JobMoja currently tracks 0 other verified hospitality opportunities in Western Cape and 9 other active entry-level job listings nationally. None of the comparable records contains standardised, source-disclosed pay data. We therefore do not publish a salary median or estimate for this role.
Questions people ask
What experience does Sun International request?
The source lists two years in customer service, preferably within a hotel, and one year of reception experience in a hospitality environment. Show the dates and setting accurately.
Does this Receptionist role include cashiering?
The listed work includes preparing bills and taking payments, while the knowledge section mentions forex and cashiering. Describe only systems and transaction duties you have genuinely handled.
Will the role involve shift work?
Yes. Applicants must be able to work shifts that meet operational requirements. The source also says the work involves moving around and standing for extended periods.
Which computer systems are relevant?
Basic computer literacy is listed, together with Microsoft Office and Opera. Do not present Opera knowledge as experience unless you have actually used that hotel system.
Has a closing date been published?
The verified record does not contain a dependable closing date. Open the official Sun International destination and confirm that reference SI-1047 still accepts applications.
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Source checked by the JobMoja Editorial Desk on 23 September 2026. Requirements, pay and dates come only from the employer record.
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